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Slinger Terms & Conditions

Business Terms

Intro & Terms

Thanks for signing up to Slinger, here are the terms and conditions of the usage of the platform. To start let’s go over the terms we’ll use:

Slinger is a hospitality job and recruitment matching platform, Slinger does not employ any slingers directly, nor does it ensure that any and all shifts are filled. All slingers are self-employed and working on a freelance basis for the customer.

Platform Usage - On Demand Shifts

Booking:

On demand shifts can be booked on the Slinger platform currently only available via a browser at https://business.slingerstaff.com.

We set a minimum level of wage and length of shift that can be booked on the platform. These are:

Customers can set different filters on shifts to specify their requirements when it comes to posting shifts. These are:

Slinger is not liable for misrepresentation of these above factors due to self-reporting by slingers on the platform.

During Shifts

Platform Usage - Trial Shifts

Disputes

Payment / Cancellation / Refunds

Data & Intellectual Property

For Slingers:

Welcome to Slinger! Thanks for signing up, by creating your account with us you agree to the terms and conditions as listed below.

TL;DR

Here are the big things you need to know using the Slinger platform:

Payment

By accepting a shift on the Slinger platform you are accepting a direct freelance employment with the business.

Invoicing

Timesheet Confirmation

Payment Disbursement

Fees and Deductions

Disputes

Updates to Payment Terms

Use of Platform

Acceptance of shifts & Strikes

If you accept a shift on the platform you have 1 hour to cancel without penalty as we understand that sometimes you might have made a mistake. After 1 hour you are fully expected to attend the shift and be qualified to do the job based on the role and tasks listed on the shift.

Termination

Slinger reserves the right to remove you from the Slinger platform for any reason, including but not limited to the following:

Upon termination, you will be notified via email and any pending payments will be processed as per the regular payment schedule. You will not be able to access your account or accept new shifts immediately after termination.

Code of Conduct

🛎  Keep your notifications on: We’ll contact you 24 hours and 2 hours before every single shift to confirm you’ll be attending. If your notifications are off, you might miss this and risk losing your shift. So keep them on at all times!

🔍  Always check the job requirements: Before accepting a shift, you must to check the requirements thoroughly. This includes uniform, necessary skills, and important information such as whether you’ll need to do any heavy lifting or serve alcohol. Don’t accept any jobs you don’t fit the requirements for.

❌  Shift cancellations: You can cancel a shift up to 48 hours before it starts via the app. If you need to cancel within 48hrs you MUST contact us via the in-app live chat (or email us via support@slingerstaff.com). If you don’t contact us, you’ll be subject to a strike on your account - we operate on a 3-strike policy, after which you’ll be removed from the platform.

🚫  No-show policy: If you do not turn up for your shift without giving us notice, Slinger will remove you from the platform. If you couldn’t show up due to an emergency, you can appeal against this decision with sufficient evidence.

💰  Payment information: You’ll be paid in 7 - 9 days after your shift is completed. Make sure you keep your payment details up-to-date on the app. You can also track when your next payment is coming, and how much you’re due, on the app’s Payment page.

⭐  Rate your shifts: After each shift, you’ll get the chance to rate and review the business. Tell us what you liked and didn’t like, to ensure our slingers get the best experiences with the best businesses!

Additional Terms and Conditions

Confidentiality

You agree to keep confidential any business information you receive during your shifts. This includes but is not limited to trade secrets, customer lists, business strategies, and operational processes.

Data Protection

Your personal data will be handled in accordance with our Privacy Policy. You have the right to access and modify your personal data as per the data protection laws in the UK.

Limitation of Liability

Slinger is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the platform or your engagement with businesses through the platform. This includes, but is not limited to, damages for loss of earnings, business interruption, or loss of business information.

Dispute Resolution

In case of any disputes arising from your use of the Slinger platform, you agree to first attempt to resolve the dispute informally by contacting Slinger support. If the dispute cannot be resolved informally, it shall be resolved through binding arbitration in accordance with the arbitration rules of the UK.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding related to your use of the platform shall be brought exclusively in the courts of England and Wales.